The Admin Guide is your one-stop shop for all things Freshdesk. Itll walk you through not only the basics of setting up a helpdesk but also the nitty gritty details of the product. The guide also comes replete with screenshots and step-by-step instructions for every feature. By the time youre done with this guide, not only will you be all set to wow your customers and give them a stellar customer experience but youll also be an Omega-level user of Freshdesk, someone qualified to teach us a thing or two.